Train Dogs – Not Employees

Beverly FlaxingtonBeverly Flaxington is a practice management consultant. She answers questions from advisors facing human resource issues. To submit yours, email us here.

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Dear Readers,

My company is rolling out a new program this week. As I was thinking about my remarks for my portion, I contemplated the concept of “training” for team members. As someone who has been in canine rescue for decades, with eight dogs of my own, I often think about training. We train the dogs – to eat together without aggression, to walk politely on the leash, to sit, stand and stay and many other things. With people, you don’t “train” them to implement new ideas. You can’t give them a click like you can with dogs if they misbehave nor carry pocket treats to give to them when they do well. We don’t train people; we teach them, and we help them learn.