A Lesson in Poor Communication

Dan Solin

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Communications should be planned and thoughtful. Rarely – if ever – should a serious message be delivered without warning.

On the surface, a surprise marriage proposal seems like a good idea. That’s what Yashraj Chhabra, a Melbourne resident, thought when he devised a plan to propose to his girlfriend, Riya Shukla, at the airport in Auckland, Australia, when she flew in from New Zealand.

Chhabra arranged for members of both families to be at the airport. His proposal was played on the airport’s PA system.

He proposed in front of family members holding a sign saying, “Will you marry me?”

Fortunately, she said “yes.”

What’s the problem?